Enrolment
Step into the Dogtopia Enrolment Process:
STEP 1: Enrolment & Preparations
Before your pup takes their first step into Dogtopia, there are a few essential steps to ensure their safety and enjoyment. Begin by handing in the completed Enrolment/Indemnity form to one of our staff or emailing us at: info@dogtopia.co.za
Additionally, please make sure your pup’s vaccination card is provided and that the following health checks are up-to-date:
- Rabies, Annual Vaccination and Bordetella (the vaccine for Kennel Cough).
- We also request that all dogs be on some type of tick and flea preventative dispensed by a Veterinarian or Vet shop or alternatively, this can be purchased at Collar and Comb, which can be administered on-site.
- All male & female dogs six months of age or older must be sterilized in order to attend daycare.
- Puppies must be at least 4 months old. We want to ensure that all dogs have enough time to develop a stable immune system before they are in a communal dog environment.
STEP 2: Meet & Greet
While we strongly believe that there is no such thing as a bad breed or a bad dog, not every dog is suited for our off-leash, open-play environment. We take our doggie guests’ safety very seriously, so each one must first complete a thorough “Meet & Greet” to ensure that they are a good fit for daycare. Our attentive team members will be there to welcome you and your furry companion upon arrival.
STEP 3: Introduction and Socialization:
During the introductory slot or day, our dedicated staff will guide your pup through a careful and gradual introduction to their new environment and fellow doggies. This process may take some time, as we prioritize your pup’s comfort and happiness.
To ensure a smooth transition, we prefer that owners are not present during this introductory phase, as a dog’s protective instincts can sometimes be triggered when their owner is nearby.
STEP 4: Confirmation and Enrolment:
If your dog responds well to our doggie daycare and enjoys a fun-filled day, your pup will be successfully enrolled into our services.
STEP 5: Payment Process:
To secure your pup’s spot, we kindly request that you choose from one of our standard drop-in/hourly/”after grooming” rate options or alternatively one of our discounted bundle packages.
Payments need to me made via Card or Zapper – no EFT’s or cash payments accepted.
Our Commitment to Safety:
Please note: At Dogtopia, safety is paramount. We have a strict policy against allowing aggressive dogs, regardless of their breed and can only host small sized pups. Should your dog show any signs of aggressive behaviour towards any of our staff or their fellow companions, Dogtopia reserves the right to refuse admission.
This commitment ensures a harmonious and secure environment for all our canine guests.